Order, return and warranty policy

Because all services are digital, there are no refunds as they cannot be canceled or returned.

However, if you receive a service that does not match the description, for example, a one-year subscription that ends before the year is up, you will be compensated either with a new subscription or a full refund, as you prefer.

Refund within 72 hours


  • If the customer makes a mistake in entering the username or link, we are not responsible, and the order is considered complete and cannot be modified or canceled.
  • Any service that comes with a warranty loses its warranty if the username is changed, and the warranty is reinstated upon re-establishment.
  • The account must be public before ordering any service from the store. If the account is set to private during or before the order, or if the post is deleted beforehand, the account will not be considered public.

The request is complete, and no compensation will be issued.

  • Compensation is guaranteed for the stated period, ranging from one hour to one week depending on traffic and updates. Please note that the average Instagram downtime during updates is 5-10%.
  • Once an order is placed, it cannot be canceled in any way. Please double-check before ordering, as services are processed automatically.
  • When you specify quantity 2 in any order, you will receive double the number. For streaming services, you will receive double the number of viewers or double the watch time if you inform us of this before ordering.
  • If you entered the wrong username and the username you entered incorrectly does not exist, the request will be modified.
  • Services are not divisible. If you provide more than one link or username for a single service, it will be executed on the first username. If the problem occurs more than 3 times, your account will be banned.
  • In the supply services for stores (Gold and Silver packages), if payment is not received for 3 months, all transactions will be suspended and all subscriptions, whether paid or unpaid, will be frozen.
  • The execution time in the description is an approximate timeframe that may increase or decrease depending on updates.